Terms & Conditions

 

Ordering

After you have placed an order with us, we will send you an email notification, which you can use as your receipt. This notification is your confirmation that your order has gone through and will be processed. The email will contain all the information on your shopping cart, as well as an order number for reference. You can of course email us at sales@davidrees.ie or call 00353 1 8351944 to enquire about your order.

Payment & Online Security

We are fully committed to providing full security both through our online and mail order service. We accept most major credit cards and for offline purchases will accept Bank Transfers. We accept payment in Euros and Sterling.  

We can assure you that your information is kept safe & secure, from your online shopping basket to the goods arriving at your home. A secure encryption protects all your details during the shopping process. When placing an order by Credit Card, the address given must be the same as that registered with your credit card company.

Please note that we never disclose customer information to any third party, other than the information necessary to ensure delivery of your order. 

NB: Special Order Requests (ie, large quantities of specific products) received by DRL via email/telephone and not directly through this website, will be subject to additional terms & conditions. These terms & conditions are available upon request or at the time of order placement.

High Value Orders or in instances where the order is to be sent to an alternative address (an address other than the credit card billing address) payment may be requested by Bank Transfer.

Product Description

DRLtakes great care with the descriptions of the products, as they appear online. Every reasonable care has been taken to ensure that the descriptions & images are accurate. However, specifications are subject to change and DRL cannot be held responsible for discrepancies, either real or perceived.

Returns & Exchange Policy

We offer a 7-day returns policy. In this instance you have the option of a replacement or full refund providing you:

  1. - Return all Packaging & labelling within 7 days of receiving your order.  
  2. - Enclose the original purchase receipt
  3. - Ensure the product is in new and in unused condition
  4. - Specify clearly Refund or Exchange

Please note that if you require a product to be sent out in exchange, we do make a further carriage charge. It is advisable that any goods being returned to us be sent by registered /insured delivery as we cannot be held responsible for products lost in transit. Any refund will be made in the tender type originally transacted.

Should you have received a faulty good from us, please do the following:

  1. - Return all Packaging & labelling within 7 days of receiving your order
  2. - Enclose the original purchase receipt
  3. - Indicate the area or part that has failed
  4. - Specify clearly Refund or Exchange

Faulty goods will be returned to the supplier and which may result in a slight delay for replacements and refunds. We will not charge any additional delivery fee should you opt for a replacement of the faulty item.

 

Any return carriage costs will be the responsibility of the customer.  None of the above conditions affects your statutory rights as a consumer.

Guarantee

All our products are guaranteed against failure due to defective workmanship or materials. The guarantee lasts 12 months from the original invoice (unless stated otherwise) and excludes faults caused by accident, neglect or misuse.

In the unlikely event of you having to return a faulty product, please return the item along with a copy of the original receipt to the following address:

DRL, 

103 Ashbourne Ind Est

Ashbourne 

Co Meath 

Ireland

Please indicate clearly the area or part that has failed.  Please also indicate whether you wish to receive a refund or an exchange. Faulty goods will be returned to the supplier and which may result in a slight delay for replacements and refunds.

VAT

Republic Of Ireland, all prices on this site include VAT (Value Added Tax) currently at 23%. Your selected delivery destination will determine whether or not VAT is applicable. If VAT is not applicable, then this tax will be deducted from your order prior to payment. Your company VAT number may be required. Your location may render you liable to import, state, local, or other taxes. Such taxes are entirely your responsibility.

Liability Statement

The products and equipment we supply are carefully chosen for their high performance and reliability .It is the individuals own responsibility to learn and understand the proper techniques involved with fitment of these individuals products and to fully accept and assume all risks, damages injury or death which may result from the use of products posted on DRL internet site